Skip to main content
← Back to FAQs
If UniQR has trouble scanning a QR code, try these steps: 1) Ensure good lighting and hold the device steady, 2) Clean your camera lens, 3) Try different angles and distances, 4) For damaged codes, use the "Scan from Image" feature with a clear photo, 5) Check if the QR code is properly formatted. If issues persist, contact our support team with the problematic code for assistance.